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News and Insights
Mike Powrie
May 3, 20223 min read
“Excellence is never an accident” – How and Why to choose the right ICT partner.
6 important lessons on how to choose the right ICT partner in a crowded market.
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Glendon Jackson Evarts
Apr 8, 20224 min read
Top 5 reasons your Contact Centre & Customer Experience Technology Should be in the Cloud
Time and again, innovation and agility are proving to be key business success factors... Some of the great brands have fallen victim to...
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Andrew Pogson
Mar 31, 20222 min read
The hidden cost of contact centres
It’s a very common cliché used across many work and life situations... “You don’t know what you don’t know”. A simple and effective...
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Dave Wall
Mar 11, 20222 min read
Level up your call centre with IoT
With low-cost Internet links now saturating populated areas, it makes sense to take advantage of the ubiquitous connectivity by enabling...
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CloudWave NZ
Mar 10, 20222 min read
Deloitte APAC fastest growing company - CloudWave ranked 191 position
The Deloitte Technology Fast 500 Asia Pacific is the pre-eminent technology awards program in Asia Pacific, and now in its nineteenth year,
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CloudWave NZ
Mar 10, 20222 min read
Australia's leading SAAS company to transform call centres, CloudWave raises $2M
CloudWave has raised $2 million to accelerate its product development and to help aid its preparation to scale into Asian and US markets.
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CloudWave NZ
Mar 10, 20223 min read
How to Create a Virtual Receptionist in Amazon Connect
How to guide on creating virtual receptionish with Amazon connect and Lex
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CloudWave NZ
Mar 10, 20222 min read
Top 5 Benefits of Unified Communications in 2019
Unified communication has been thrust into the limelight with the COVID19 outbreak, learn how it can accelerate your business.
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CloudWave NZ
Mar 10, 20223 min read
Cloud Computing - Whats the real benefit?
Cloud computing is the practice of storing, managing, and processing of data using a system of remote servers hosted on the internet, and it
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CloudWave NZ
Mar 10, 20223 min read
What impact will 5G have on your business?
Maybe not everyone is excited about the new 5G technology that is coming soon to the communication space. However, one thing is for sure; it
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